AI that does real work

Fielded builds practical AI: a sourced answer layer for support & ops teams, AI employees that live in Telegram, a voice agent for first-line calls, and Mini Apps you can open right now.

The problem

Your team's knowledge already exists. It's buried in old tickets, half-updated docs and one person's memory. Fielded turns it into instant, sourced answers so nobody answers the same question twice.

Fielded Answer Layer · live demo

Watch a ticket get answered.

Keep scrolling. This is what your agents see.

  1. 1
    Question arrivesFrom your helpdesk, as-is.
  2. 2
    Personal data strippedBefore anything reaches a model.
  3. 3
    Sources foundExact lookups first, then your KB.
  4. 4
    Sourced reply draftedEvery claim cites where it came from.
Ticket #48213 · Order supportFielded
JM
Customer
EXACT Order #48213 · in transit · ETA Fri [1] KB · Duplicate charge policy [2] Ticket #9921 · similar case
F
Suggested reply
Grounded
0%
Projects

Everything we're building.

Two are live and free to play in Telegram today. The rest are in beta. Ask for early access.

Swipe →
01 / 04 Live

BetPool

Free-to-enter prediction pools. Call the outcome, climb the leaderboard and share prize pools paid in Telegram Stars. No buy-in, ever.

Telegram Mini AppFree to playStars prizes
02 / 04 Live

Orbit Merge

A physics drop-and-merge puzzle. Combine planets into red giants and set off black holes. Daily challenges and a global leaderboard.

Telegram Mini AppGameDaily challenge
03 / 04 Private beta

AI Employees

Agents with long-term memory that work for you inside Telegram. Pixel scouts freelance work and drafts proposals for your approval. Atlas is an assistant that remembers across all your projects.

Telegram botsLong-term memoryHuman-in-the-loop
04 / 04 In development

Voice Agent

An AI phone agent for first-line support. It picks up, understands the problem, resolves simple requests and hands off to a human with the ticket already written.

VoiceReal-timeTicket hand-off
How it works

Point it at what you already have.

No migration and no new system of record. Fielded sits on top of the tools your team already uses.

01

Connect your knowledge

Help-center articles, past tickets, internal docs and ops data, brought in as-is rather than rewritten or restructured.

02

Agents get instant answers

Exact lookups for fast-changing facts, plus AI-drafted replies grounded in your own content rather than generic web answers.

03

You stay in control

Every answer traces back to a source. Sensitive data is stripped automatically before it ever reaches a model.

Instant exact lookups

IDs, statuses and fast-changing facts skip the AI entirely when a precise answer already exists.

AI-assisted replies

Drafted from your real knowledge base and ticket history, so replies sound like your team.

Privacy by design

Personal data is detected and stripped before anything reaches an AI model. Built in, not bolted on.

Fits your workflow

Works alongside your helpdesk and the tools your team already lives in.

Spend visibility

See what's being asked, how often, and what it costs. No surprise bills.

Grows with you

Starts with a single team and scales to more teams and more data without a rebuild.

Who it's for

Teams where volume is high and the facts keep changing.

Support and operations teams that answer a lot of questions about things that shift every day, like orders, accounts, policies and service status, where a wrong or slow answer costs something.

Customer supportOperations & back officeE-commerceSaaSField services
"The best answer isn't the most impressive one. It's the one that's correct, sourced, and there before the customer has to wait."THE FIELDED APPROACH
Contact

Let's talk.

Want a demo of the Answer Layer on your own knowledge base, early access to a beta, or just to say hi? Leave a note and we'll get back to you.